Althought we strive to make all the information provided acurate, there will be errors. We reserve the right to correct pricing errors before shipment. Customers will be asked to approve any changes before shipment.
Some items are one of a kind for us and may be limited in quantity to units on hand.
Quantities shown on hand are not updated in real time. If your need is critical, call us to check actual stock level.
Our FOB point is South Elgin IL. Shipment of fragile items will be at customer risk. Customer must make any claims to UPS for damaged freight.
We are only able to ship in the United States.
Our Return Policy
Customer satisfaction is our prime motive. If you are not completely satisfied with a stock item, you may return it and we will refund your purchase if it is eligible.
How to Return or Exchange a Purchase?
Please call 847-468-1000. Most items can be returned for full credit.
Please note that you are responsible for all shipping and handling costs when effecting a return.
You can always contact us if you have questions or need assistance with the form.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.